City of the Future

People Are Telling Us What They Want, Are We Listening?

We speculate a lot about what people want from their cities. But for the most part, the conversations about what people want are based on the perspective of entities with biases about residents’ needs. People in city government assume citizens want more services and for the city to spend more, but suggest there are not enough funds to do what is required. Vendors and businesses believe people want more of what they are selling, and that city government gets in the way. But what do the people truly want? What are they saying they want?

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Glossary of Utility Industry Terms

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The Grid: Anti-Fragility, Not Resilience, is What We Need